Complaints Book

In accordance with Peru's Consumer Protection Code (Law N° 29571), register your claim or complaint here. You will receive a tracking code and a copy by email.

Legal name: KONSTRUTECNIA S.A.C.

Tax ID (RUC): 20614356015

Registered address: Jr. Molino del Gato 388, Torre I, Oficina 1307, Lima, Lima, Perú

Filing this complaint does not prevent you from using other dispute resolution channels, nor is it a prerequisite to file a report with INDECOPI.

1. Type of request

Select the type of request*

ClaimDissatisfaction related to the products or services.ComplaintDissatisfaction unrelated to the products or services; discomfort regarding service.

2. Claimant consumer identification

Consumer type

IndividualCompany

First name*

Last name*

Document type*

Document number*

Email*

Phone*

Address*

The claimant consumer is a minor

3. Identification of the contracted good

Optional. Fill in the product or service related to your request.

Type of contracted good

ProductService

Product or service name

Amount claimed (S/)

Description of the contracted good

4. Complaint details

Claim or complaint details*

Describe what happened in as much detail as possible (minimum 10 characters).

Consumer's request

5. Declaration and submission

I declare under oath that the information provided is true and that the facts described are accurate, and I authorize the processing of my personal data for handling this claim or complaint.

Fields marked with * are required.